Privacy Policy


The confidentiality and integrity of your personal data is a matter of prime importance to us. We shall therefore
process and use your personal data, which shall include your name, contact number, email address and mailing address and
all such personal information as you may have provided to us as stated below, with care and in accordance with the
statutory provisions. 

Provision of your personal data is voluntary. However, if you do not provide us your personal data, we may not be able
to provide you the products or services you request or process your personal data for the purposes set forth below.

Please understand that should you provide insufficient information, inaccurate information or decline to provide
obligatory information that we request for, we may not be able to process your requirements and/or requests and
ultimately be unable to provide you with your requirements and/or requests.

Personal data that we receive and process will vary, depending on the types of products and services requested by you
and may include but are not limited to: 

  • data which are collected from sales orders, application, consent or other forms, personal documents or as provided by
    you such as name, address, e-mail address, telephone number, occupation, identity card number, passport number, income,
    employer’s details, and any other such information that may be relevant to your application or request,
  • data which may be provided by applicable co-hirers, guarantors, paymasters and/or parties providing security to a
    particular contract such as name, contact number, addresses,
  • data collected through participation in customer satisfaction surveys, or when you respond to communications from or
    Sime Darby Beyond Auto, data provided by Sime Darby Beyond Auto, third party vendors, service providers, insurance
    companies which are consented by you,
  • data about your transactions with Sime Darby Beyond Auto such as the account status, account balances, repayment
    records, and account activity, data collected from credit bureau reports and credit reporting agencies to indicate your
    credit worthiness,
  • data which may be provided by banks/financial institutions to verify genuineness of your provided documents such as bank
    statements, investment receipts,
  • data which may be provided by plaintiffs and/or defendants of legal cases and/or legal firms to verify the status of any
    legal cases involving yourself (if any),
  • data provided by governmental agencies, regulatory and statutory authorities,
  • data provided by you such as comments, queries or messages that you may submit to Sime Darby Beyond Auto. in whatever
  • data from publicly available sources.

Personal data are collected, processed and used for the business activities of Sime Darby Beyond Auto and to provide you
with the services and/or products you have requested, including but not limited to the following purposes:

  • to help Sime Darby Beyond Auto verify your identity when you contact us,
  • to respond to inquiries, comments and suggestions from you,
  • to enable Sime Darby Beyond Auto, approved third party vendors and/or service providers to provide you with your
    requested products or services,
  • to help Sime Darby Beyond Auto, detect and prevent fraud and/or illegal activities,
    to enforce or defend Sime Darby Beyond Auto’s rights and your rights under, and to comply with, all applicable
  • legislation, laws and regulations,
  • for general administration purposes,
  • for audit and risk management purposes,
  • to conduct research, surveys and trend analysis on various matters, such as for product development, statistical, security and testing purposes,
    for transfer or proposed transfer of any part of Sime Darby Beyond Auto’s interests, obligations, business and/or
  • for all other purposes incidental and associated with any of the above.

Additionally, your personal data may be collected, processed and used for the following optional purposes (“Optional

to deal with the mailing and communication of information literature (e.g. invitations to exclusive events, information
on promotions and offers, sending magazines and/or newsletters),
to identify other products and services which might be of interest to you and to inform you about Sime Darby Beyond
Auto’s products and services.
In respect of the purposes above, your personal data may be disclosed to and processed by:

  • companies of Sime Darby Beyond Auto (including our appointed agencies) within and outside Malaysia,
    data centers and servers located worldwide for storage purposes,
  • Sime Darby Beyond Auto’s approved service providers and third parties in connection with the operation of Sime Darby
    Beyond Auto’s business, entities to whom you have consented the disclosure of your personal data to,
  • Sime Darby Beyond Auto’s professional advisors and external auditors, including without limitation legal advisors,
    financial advisors and consultants, and
  • Governmental and regulatory authorities to comply with statutory, regulatory and governmental requirements, including
    any regulatory and governmental bodies in the European Union or other countries that your personal data is transferred
    to, for purposes such as reporting, risk, audit, controlling and any other obligatory functions and requirements.

If you obtain or have obtained products and/or services from Sime Darby Beyond Auto your personal data may additionally
be disclosed to:

any hirer, guarantor, security provider and/or indicated paymaster for the facilities,
credit reporting agencies defined under the Credit Reporting Agencies Act 2010,
Bank Negara Malaysia,
panel debt collection agencies in the event of any default in payment, and insurers,
insurance underwriters and/or brokers.


Subject to the exceptions provided under Malaysian law, you can obtain information about your personal data stored by
Sime Darby Beyond Auto and, may request access to see any information stored about you and request correction, updating,
deletion or disabling of the same at any time. Kindly contact us in writing at the contact details provided below for
this purpose. Should you have any queries, objections or complaints about the processing of your personal data or if you
wish to limit the processing of your personal data for the Optional Purposes or if you wish to withdraw consents which
you have provided voluntarily, please contact us in writing using the contact details provided below

We reserve the right to impose a fee for access of your personal data in the amounts as permitted under law. In respect
of your right to access and/or correct your personal data, we have the right to refuse your request to access and/or
make any correction to your personal data for the reasons permitted under law.


As a parent or legal guardian, please do not allow the minor (individuals under 18 years of age) under your care to
submit personal data to Sime Darby Beyond Auto. In the event that such Personal Data is provided to Sime Darby Beyond
Auto, you hereby consent to the processing of the minor’s personal data and personally accept and agree to be bound by
this privacy policy and take responsibility for his or her actions.

In some circumstances you may have provided personal data relating to other individuals (such as your spouse, family
members or friends) and in such circumstances you represent and warrant that you are authorised to provide their
personal data to Sime Darby Beyond Auto. and you have obtained their consent for their personal data to be processed and
used in the manner as set forth in this Privacy Policy.

Sime Darby Beyond Auto

COMPANY NO .201301002801 (1032639-W)